Notifications
ScentSell sends push notifications and emails to keep you informed about orders, offers, and collection activity.
Notification types
| Notification | Delivery | When sent |
|---|---|---|
| New offer received | Push + Email | Someone makes an offer on your listing |
| Offer accepted | Push + Email | A seller accepts your offer |
| Order shipped | Push + Email | Your order has been marked as shipped |
| Order delivered | Push + Email | Delivery detected by 17track |
| New message | Push | Someone messages you on an order |
| Sale complete | Push + Email | An order you sold is marked complete |
| Listing rejected | Push + Email | Admin rejected your listing (includes reason) |
| Brand alert | Push | A new listing matches a brand alert you set |
| Add purchase to collection | In-app | After a purchase completes |
Managing notification preferences
- Go to Account → Notification settings.
- Toggle each notification type on or off.
- You can disable push notifications without disabling email notifications (and vice versa).
Not getting push notifications? Read this
The most reliable place to get notifications is your phone. If you install ScentSell to your Home Screen, alerts are instant and can't be blocked by browser extensions. We recommend it.
📱 On iPhone / iPad (important)
Apple only delivers push notifications to installed web apps — never to a normal Safari tab. So you must add ScentSell to your Home Screen first:
- Open scentsell.com.au in Safari.
- Tap the Share icon (the square with an arrow).
- Tap Add to Home Screen.
- Open ScentSell from the new Home Screen icon (not Safari).
- Go to Settings → Notifications and turn push on.
If you don't install it, the toggle simply won't work — that's an Apple rule, not a ScentSell bug.
📱 On Android
Open scentsell.com.au in Chrome, allow notifications when prompted (or lock icon → Notifications → Allow). For the best experience, use Chrome's menu → Add to Home screen.
💻 On a desktop computer
- Allow notifications when the browser asks — or click the lock/info icon in the address bar → Notifications → Allow.
- Turn on system notifications for your browser. On a Mac: System Settings → Notifications → (your browser) → Allow. On Windows: Settings → System → Notifications → (your browser) → On.
- An ad-blocker or privacy extension is the #1 reason desktop push fails. Extensions like uBlock, AdGuard, Ghostery or Brave Shields block our notification service. If you use one, allow scentsell.com.au in it (or pause it for this site), then reload.
- Each browser and browser profile is separate — turn push on in the one you actually use.
Send yourself a test
On the Notifications settings page, tap "Send me a test now." If a test notification appears, you're set. If it doesn't, work through the steps above for your device.
Still nothing? You won't miss anything
Every important update is also emailed to you — offers, sales, shipping, and all swap activity. Push is a convenience on top; email is the guarantee. Check Email preferences to confirm your address is set.
Brand alerts
Set up brand alerts to be notified when new listings appear for brands you're watching:
- Go to Account → Brand alerts.
- Tap + Add alert and type the brand name.
- You'll receive a push notification whenever a new listing from that brand goes live.
Next steps: