Notification preferences
ScentSell sends notifications through two channels — push (browser or app) and email — across multiple categories. You can control exactly which notifications you receive and through which channel.
Accessing notification settings
Go to Settings → Notifications, or navigate directly to /settings/notifications.
Notification channels
| Channel | How it works |
|---|---|
| Push notifications | Sent via OneSignal to your browser or mobile. Requires you to grant permission when prompted. |
| Sent to your registered email address via ScentSell's branded email system. |
You can enable or disable each channel independently per notification category.
Notification categories
| Category | What triggers it |
|---|---|
| New offers | A buyer makes or counter-offers on your listing |
| Offer accepted/declined | Response to an offer you've made |
| Messages | A new message in any of your conversations |
| Order updates | Status changes on your orders (shipped, delivered, completed) |
| Brand alerts | A new listing from a brand you've subscribed to |
| Featured listing | Your listing has been added to a spotlight collection |
| Marketing | ScentSell newsletters, promotions, and product updates |
| Platform announcements | Important notices about ScentSell features or policy changes |
Enabling push notifications
Push notifications require browser permission:
- Go to Settings → Notifications
- Click Enable push notifications
- When your browser asks "Allow ScentSell to send notifications?" — click Allow
If you previously declined and want to re-enable, you need to reset notification permissions in your browser settings (the URL bar lock icon → Notifications → Allow).
Unsubscribing from email
You can unsubscribe from any email category at Settings → Notifications. You can also click the Unsubscribe link at the bottom of any ScentSell email.
Transactional emails (order confirmations, payment receipts, shipping notifications) cannot be disabled as they are required for your account to function correctly.
Brand alerts specifically
To manage your brand alert subscriptions, scroll to the Brand alerts section in notification settings. You can see all brands you've subscribed to and remove individual alerts. See also: Brand alerts guide.