Making an offer
If a seller has enabled offers on their listing, you can negotiate the price before committing to buy. ScentSell supports unlimited counter-offers between buyer and seller.
What you'll learn
- How to make an offer on a listing
- How counter-offers work
- What happens when an offer is accepted
How to make an offer
- Find a listing with the Make an offer button (listings without this button are fixed-price only).
- Tap Make an offer and enter the amount you'd like to pay (in AUD).
- Optionally add a short message to the seller (e.g. "Happy to pay $180 — can ship quickly").
- Tap Submit offer.
The seller will be notified of your offer via push notification and email.
Offer statuses
| Status | Meaning |
|---|---|
| Offer made | Your offer has been sent, waiting on the seller |
| Counter-offer | The seller has proposed a different price |
| Accepted | Offer accepted — proceed to checkout |
| Declined | The seller has declined your offer |
| Expired | The offer ran out of time, or you or the seller cancelled it |
Counter-offers
If the seller counters, you'll be notified. You can:
- Accept the counter (proceed to checkout at the counter price)
- Counter again with a new amount
- Decline and walk away
There's no limit on the number of rounds of negotiation. Offers are binding once accepted — both parties are expected to follow through.
Once an offer is accepted you have 24 hours to pay. After that it lapses on its own, the bottle goes back up for sale, and we let you both know. Nothing is charged when an offer lapses.
Changing your mind
You can cancel your own offer at any point before you've paid for it, including after the seller has accepted. Go to Dashboard → Offers, find the offer, and choose Cancel my offer.
The seller is told straight away and the bottle goes back up for sale. There's no penalty and no charge. If you've already paid, this isn't the right route — contact us about a refund instead.
The seller can cancel too, for the same reasons: people change their minds, and a bottle shouldn't sit frozen while everyone waits.
Can I make offers on multiple listings?
Yes. You can have active offers on multiple listings simultaneously. Keep in mind that accepting an offer commits you to purchase — only make offers you intend to follow through on.
Next steps: