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Privacy

What is public​

Anyone can see a member's public profile: display name, picture, short bio, country and state, username, when they joined, their trading record and public ratings (see Ratings), and whether they are a Verified seller. Your live listings are public too.

Your cabinet, wear diary, wish list and shelves are private unless you choose to share them, for example with a partner or with a member you are swapping with.

What is never shared​

  • Your email address and phone number are never shown to another member. The database itself does not let one member read another's contact details.
  • Your card and bank details stay with Stripe.
  • Your postal address is given only to the other member of an active order or swap, with your name, so they can post a parcel. For swaps, neither address is shown until both members have confirmed their own.

Hiding your trading record​

Settings, Privacy & data, Show my trading record. Switch it off to hide your sold, bought and swap counts, repeat buyers and posting speed. Ratings other members left still show.

Downloading your data​

Settings, Privacy & data, Download my data. One file with everything you have put in or done on ScentSell: your profile, cabinet, wear diary, wish list, shelves and the bottles on them, your listings and the addresses of their photos, what you bought and what you sold, bundles, offers you made and received, swaps, your conversations and the messages you sent and received in them, ratings you gave and ratings about you that are showing, rating reviews you asked for, problems you reported, your alerts, notification settings, the AI apps you connected (never the access keys), your Telegram link, cabinet sharing, couples ratings, swap terms you accepted and your own saved postal addresses. It leaves out other members' addresses, emails and phone numbers (even for a buyer you posted to), access keys, and our internal notes and risk flags.

Deleting your account​

Settings, Privacy & data, Delete my account.

  • You cannot delete while an order you are part of is paid or posted, or while a swap is still open. Finish or resolve those first.
  • After you ask, your account is closed and you have 30 days to change your mind. After that it is deleted for good.
  • Ratings you gave and received stop showing once the account is closed.

More detail: Delete your account and the Privacy policy.

Your own AI​

If you connect your own AI app, it sees only your account and what others share with you. You can disconnect it at any time under Settings, Connected services. See Connect your AI.