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Listing approval

Every listing on ScentSell goes through a manual admin review before it goes live. This protects buyers from fraud and keeps the marketplace quality high.

What you'll learn​

  • How the approval process works
  • What we check during review
  • What happens if your listing is rejected

How approval works​

When you submit a listing, it enters pending review status. Our admin team reviews:

  1. Photos — Are they clear, genuine, and consistent with the description?
  2. Fill level — Does the photo support the stated fill percentage?
  3. Condition — Does the condition description match the photos?
  4. Pricing — Is the pricing reasonable? (Extreme outliers may be queried.)
  5. Fragrance match — Is the fragrance correctly identified in our database?

Reviews typically take a few hours during business hours (AEST). Listings submitted on weekends may take until the next business day.

If your listing is approved​

You'll receive a notification and your listing will appear on the marketplace as active.

If your listing is rejected​

You'll receive a notification explaining the reason for rejection. Common reasons include:

  • Unclear or insufficient photos
  • Fill level photo not matching the stated percentage
  • Suspected fake or counterfeit item
  • Incomplete or inaccurate fragrance details

You can edit the listing and resubmit after addressing the issues.

tip

The most common rejection reason is fill level photos that are unclear or taken in poor lighting. Take photos near a window with the bottle backlit to make the fill line crisp and obvious.

Can I edit a listing after it's approved?​

You can edit draft and pending listings freely. For active listings, minor edits (price changes, description updates) are allowed but significant changes (changing the fragrance, radically changing the fill %) will require re-review.

Next steps: