Editing a listing and adding photos
You can change any listing that hasn't sold: add or replace photos, fix the details, or change the price. This is also how you answer a request from ScentSell for more photos.
What you'll learn
- The two ways to open a listing for editing
- What to do when ScentSell asks you for more photos
- Why the nozzle-off photo is never optional
- What happens if you leave part-way through
Two ways to edit
From Messages. When ScentSell asks you for more photos or changes, it arrives in Messages from ScentSell Admin. Open that conversation. At the top you will see Your listings waiting on you: one row for each listing, with its name, a status such as Waiting for your photos, and a large Edit listing — add photos button. The message itself also has an Edit this listing button underneath it.
From your Dashboard. Go to Dashboard → My listings, find the bottle and tap Edit.
Both open the same listing form with everything you already entered. The top says Editing: and the bottle's name.
If the listing is already with us for review, or we've asked you about it, the form opens on the photos step. Add or replace the photos. Photos save to the listing as soon as they upload — you'll see "Photos saved to this listing." Then press Save and send to review. That keeps it in review and lets us know you've updated it. You can also reply in the conversation if you have a question.
For a brand-new listing, photos aren't saved until you press Save draft or submit it. If you try to leave first, your browser will ask you to confirm.
Leaving part-way through
You can switch to another tab or app while you edit or list a bottle and come back to it: what you've typed stays as you left it. ScentSell also never refreshes itself for an update while you have changes you haven't saved.
If the page does start again (you closed the tab, your phone closed it in the background, or you reloaded it), this browser keeps a copy of your unsaved changes for three days. When you open the same listing again, or start a new one, you'll see Carry on where you left off? Tap Carry on to put your changes back, or Start again to throw them away. If the listing was changed somewhere else in the meantime, it says so: check each step before you save. The copy stays on this browser only, is cleared once you save, and is cleared when you log out. Photos you've already added are kept by their saved link, so nothing is uploaded twice. Your "this is genuine" tick is never kept: you tick it again before you send it.
Payments (Stripe)
We can approve your listing before you set up payments, but buyers can't see it or buy it until you do. Once payments are set up, approved listings go live by themselves. Set them up from Dashboard → Payouts. See Payment setup.
No nozzle-off photo, no listing
You must be able to pull the sprayer off and photograph the bottle neck. If it won't come off safely, don't force it: this bottle can't be listed.
The photo is a top-down shot with the cap off and the whole sprayer lifted out and laid beside the bottle, so the spray opening and the metal crimping are clear. A receipt, a batch code, the box or a written note can't take its place. A listing without it stays a private draft and is never shown to buyers. See Photo requirements.
Status words you might see
| Status | What it means |
|---|---|
| Waiting for your photos | We've asked you for photos. Tap Edit and add them. |
| Waiting for your reply | We've asked you a question. Reply in Messages, or tap Edit if something needs changing. |
| With us for review | It's in the queue. You can still edit it. |
| Draft — not sent for review yet | Only you can see it. Finish it and submit it. |
| No nozzle-off photo — can't be listed | It can't go live until it has the nozzle-off photo. |
| Live — changes asked for | It's live, and we've asked you to change something. |