Text messages to sellers
ScentSell texts sellers about two things only, because these are the two that cost sellers sales when they're missed:
- A new offer. So it doesn't expire before you've seen it.
- A bottle has sold. With the date to post it by.
That's all. We never text marketing, alerts, messages or swaps. Those come by push, email and in the app.
What a text looks like
Texts come from ScentSell (the name, not a phone number) and go to the mobile on your account.
ScentSell: you have a new offer on a bottle. Answer it in the app before it expires: scentsell.com.au/messages (No-reply text.)
ScentSell: your bottle sold. Please post it by Fri 14 Nov and add tracking in the app: scentsell.com.au/dashboard (No-reply text.)
A text never has your name, the price, the buyer or the perfume in it.
You can't reply to these texts
They are no-reply notices. To answer an offer or add tracking, open ScentSell. A reply sent to the text goes nowhere.
Switching texts off
Go to Settings → Notifications → Text messages.
- Switch off New offers or Sales to post on their own, or
- switch off all texts.
You still get the same notices by email and in the app.
If you don't get them
- Check the mobile on your account (Settings → Account). It must be an Australian mobile.
- Check texts are switched on in Settings → Notifications.